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You can trust that your order will be processed with care and safely delivered.  Please note the “Usually Ships In” information in your item description.  As Silly Bear items are made-to-order especially for you upon purchase… this information is a guideline only.  Orders are made in the order they were received.  Your order may take longer then noted depending on how heavy our workload is at the time you place your order.  Once shipped, please allow 2-9 days to receive your order. 

Our shipping charges are determined by the size of your shipping box, weight, and your shipment’s destination.  All chandeliers ship in “oversized” boxes which incur a dimensional weight charge… but don’t let that stop the shopping!  Most additional items ship for free when purchased with a chandelier.  You may estimate shipping fees on by adding items to your shopping cart and clicking the "Estimate" button to view the total.

We make every effort to carefully package and address your package.  Please be sure to give us your current and correct mailing address.  If your shipment is returned to us UNDELIVERABLE because of an incorrect address, there will be additional shipment fees applied to your account. 

YES!  We do ship worldwide so please submit a message to us from the Contact Us page if you would like to discuss international ordering options and shipping charges.


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